Inform Direct repeats Feefo Platinum Service Award win

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Here at Inform Direct we’re delighted again to have been awarded the Feefo Platinum Trusted Service Award, an independent seal of excellence recognising exceptional customer service. The award from Feefo, the global customer reviews and insights platform, is uniquely based solely on real ratings by verified customers.

We’re hugely proud that Inform Direct has won the Platinum Trusted Service award in each year it has been available, especially because it is entirely based on feedback from real Inform Direct customers.

On behalf of the Inform Direct team, I’d like to thank all our wonderful customers for making our journey so far so rewarding. Inform Direct is so fun for us to be a part of because of you. We take inspiration from your commitment to your own clients, buoyed by your enthusiasm to always do our very best, each and every day.

A better way to manage company secretarial work

Inform Direct is the perfect tool to help make company secretarial work a whole lot easier:

> Manage details of officers, PSCs and shares
> Automatic updates to statutory registers
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That effort is led by the wonderful work by our Customer Support Team, whose expertise in company secretarial matters is matched only by their dedication to help. In the last six months, we have added two members to the team – welcome, James and Ollie! – to ensure we can continue to provide the best possible service for all our customers, whether new or long-standing.


Platinum Trusted Service Award 2024

The desire always to improve our users’ experience governs everything we do, not least across product design and delivery. In 2024 we have exciting plans for further product features and enhancements that we believe will excite our users. We’ll also continue to invest in engaging with customers, always looking to find new ways to listen to your ideas and help you get the best from Inform Direct.

Congratulating Inform Direct on winning this year’s award, Tony Wheble, CEO at Feefo, said: “The Trusted Service Awards have always been about recognising companies that go way beyond the norm in customer service and in turn receive great feedback from delighted customers.

“A particular congratulations to Inform Direct for winning a Platinum Trusted Service Award by providing great customer service consistently over a number of years. I look forward to seeing them continue to achieve next year and beyond.”

If you are an existing customer with feedback on how we can help you more, we’ve love to hear from you. If you don’t currently use Inform Direct, take a look at our customer reviews and see why so many professionals choose to manage company secretarial work with us. It’s easy to get started and accountants can claim a no obligation one-month free trial of the software.

Inform Direct makes it quick and easy to maintain statutory registers, manage company records and submit filings to Companies House at the touch of a button.

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