CareersInform Direct is growing and always on the lookout for passionate and talented people to join us in designing, creating, supporting and marketing our award-winning company secretarial software.
Our core team values are:
Our customers are our inspiration and at the heart of all we do.
We judge everything we do by how it enhances their experience. Whatever your role, your primary focus will be on delighting our users.
We can make a difference every day so we’re switched on, energetic and keen to embrace challenges.
To accomplish big things, we aim high and want everything we do to be our best work.
We achieve great results by working together, sharing our knowledge, ideas and energy as well as our successes.
We support one another, rolling up our sleeves to do what needs to be done.
We’re proud of what we achieve but want to do more and do it better.
We want to hear your ideas, big and small, and encourage you to pursue those that contribute towards our common goals.
How to apply
Click the apply button associated with the job.
Fill in the form, attach your CV and submit your details.
You will receive confirmation the application has been received.
We’ll contact you to discuss the next steps in the process.
Current Positions
Software Business Analyst
Role:
Permanent
Place of work:
Ipswich (hybrid office/remote)
The Software Business Analyst will gather, analyse and document requirements for new features and improvements to our award-winning SaaS company secretarial software, taking a key role in creating the best possible product for our customers. You will take responsibility for the quality of software requirements and act as the main point of communication for developers and testers, who will rely upon your problem-solving skill and mastery of detail.
Customer Support Executive
Role:
Permanent
Place of work:
Ipswich (mainly office-based)
As the first point of contact for Inform Direct users, the customer support executive will consistently deliver an exceptional quality of service to new and existing customers. Always putting themselves in the customer’s shoes, they will provide prompt, clear and helpful information to allow users to make full use of Inform Direct. The successful individual will consistently delight our customers with their caring approach, problem-solving skills and the in-depth knowledge they’ll develop in the role.
Senior Software Tester
Role:
Permanent
Place of work:
Ipswich (hybrid office/remote)
Playing a leading role in the testing of large and small enhancements to our award-winning SaaS company secretarial software, the Senior Software Tester will prepare and execute manual tests with drive and precision. As a senior member of our test team, you’ll be instrumental in delivering our test strategy, ensuring that the software created by developers is fit for purpose and any bugs or issues are removed from a product before it is deployed to users.
Can’t see the role you’re looking for?
We’re always on the lookout for exceptional people to join our team. If you think you can add value in a role we haven’t advertised, do get in contact with us.
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