The Inform Direct Team has again won the Feefo Platinum Trusted Service Award, an independent seal of excellence which recognises businesses that consistently deliver a world-class customer experience. The award from Feefo, the global customer reviews and insights platform, is unique because it is based on direct analysis of feedback from real customers.
It’s a badge of huge pride that Inform Direct has been awarded the Platinum Trusted Service award in every year it has been available. It’s a particular joy that we owe this accolade to the feedback we’ve received from real Inform Direct customers.
On behalf of all the Inform Direct team, I’d like to thank all our amazing customers – both new and those who have supported us now for over ten years – for making what we do quite so rewarding. We continue to be inspired by your dedication to your own clients, and share your enthusiasm always to look to provide an even better service.
A better way to manage company secretarial work
Inform Direct is the perfect tool to help make company secretarial work a whole lot easier:
> Manage details of officers, PSCs and shares
> Automatic updates to statutory registers
> Easy filing of forms with Companies House
> Create documents from 400+ templates
> Backed by dedicated, passionate support
Our efforts to go above and beyond are led by our fabulous Customer Support Team, who combine enviable company secretarial expertise with an unswerving commitment to help. Our new home as a part of Bright Software Group, who are just as dedicated to delight customers as the Inform Direct team, reinforces our commitment always to provide the best possible service each and every day.
In 2025 we have exciting plans for further product enhancements. We’ll also continue to invest in engaging with our users via new and existing channels, because the best ideas for Inform Direct always come from you.
Tony Wheble, CEO at Feefo, congratulated Inform Direct as winners of the award: “During these economically challenging times, it’s inspiring to see companies like Inform Direct consistently going above and beyond for their customers. The Trusted Service Awards recognise businesses that don’t just meet expectations – they exceed them. These awards celebrate companies that gather genuine feedback and use it to deliver exceptional customer experiences. The dedication shown by this year’s winners sets a benchmark for customer service excellence.”
If you are an existing customer with ideas on how we can help you more, we’d always love to hear from you. If you don’t currently use Inform Direct, do take a look at our customer reviews and see why so many firms choose to manage company secretarial work using our software. It’s easy to get started and accountants can claim a no obligation one-month free trial of the software to see how it will benefit you.
Inform Direct makes it quick and easy to maintain statutory registers, manage company records and submit filings to Companies House at the touch of a button.